The shoes and clothing of foreign trade has been the traditional industry, and it also has more after-sales problems of industry. Under the circumstances, overseas fraudulent transactions are unavoidable to Merchants. Furthermore, lots of Merchants provide customized product services and prolong receiving cycle for Cardholders which increased more after-sales problems.
1、Offering overseas customer service, providing relevant order details and progress for our Merchants all day long.
2、Providing order inquiry for Cardholders: Cardholders can be directly query the delivery status and date based on their transaction order, which has changed the situation of unknown the delivery information after payment and also can be directly confirmed receiving so as to decrease the ratio of non-payment and refund.
3、Cardholders email confirmation: After Merchants unload the shipping documents, our system will automatically email Cardholders to inform shipping information, e.g. tracking number etc., and also Cardholders can be directly confirmed receiving. Hence, it decreases the dispute on transactions and raise the success rate with online payment.
4、The Cardholders’ inquiry function of card number: It is available for Cardholders to query the card number through the first six digit of card number and after four digit to find our whether there is a bad record on the Credit Card so as to minimize the risk.
Service No.：RONGXINHUI